A Nigeria’s leading cellular telecommunication company wanted to carry an FUT (Friendly User Test) to study data quality and network performance pan-Nigeria, Using technology led solution and passive metering mobile software.

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Our Projects

Consumer complaints were increasing to the quality of data service delivery from disgruntled customers.
The Approach
- Panelists were created in a close user group in all geo-locations to monitor data and voice signal
- Panelists were given data monthly in order to increase feedback for real time monitoring and analyzing from back-end stations
- We created a dashboard to enable the client to see their quality of performance compared to other services in real time
150+
Launched Projects
320+
Studies
12000+
Respondents
10
bespoke research solutions
Our Partners

Lanre Ifatade
CEOLanre, has over 25 years in the market research business. He currently is the CEO of Neo-2 and very passionate about technology. Lanre ran some of the first device monitoring services for friendly user tests for for data usage appreciation and analytics.

Kehinde Akinmolayan
COOKehinde bags an MBA from one of the top US. She currently runs daily operations in Neo-2. When shes not crunching numbers or analyzing data, Kehinde loves to cook and bake.

Kunle Boyede
Human ResourceKunle has been with the company for 15 years. He runs all human resources and ensures the business is has the right resources per client per projects. Kunle is an avid fan of the Arsenal Footbal club.

Shola Shobode
Chief CreativeCreative Shola is our creative lead on implementing design solutions for user experiences with our engineering team.
See Real Results
Neo-2 are a great company and resource to work with. The are just like an extension of our office.

BOlaji okusaga
Lead Consultant- The Quadrant CompanyThis is great. I couldn't have asked for more than this. It is the most valuable business resource.

Stephen Robbins
Operation ManagerWithout this, we would have bankrupted. Absolutely wonderful! It's just what I was looking for.
